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E-Commerce Sales & Logistics Manager job at ICS Outsourcing Lagos, Nigeria
  Last Date: December 31, 2021
  • Shipping & Logistics
  • Full time
  • 4 months ago
  • Nigeria ,Lagos

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  • Salary Naira 240,000 – 255,000 / Monthly
  • Shift Morning
  • Job Qualifications Bachelor
  • Number of vacancies 1 opening
  • Job experience 3 years
  • Job level Executive
  • Gender Requirement Any Gender

Job Summary

  • We are currently looking for a talented and qualified logistics manager to join our team. In this position, you will be responsible for all supply chain management duties.

Job Description

  • Manage e-commerce order processing and inventory fulfillment.
  • Accurately process customer quotes and sales orders.
  • Monitor and investigate all orders to minimize fraud.
  • Provide exceptional customer service via phone and email, including taking orders, troubleshooting web problems, and resolving customer concerns.
  • Proactively identify operational problems, suggest solutions, and independently resolve issues.
  • Interact routinely (telephone and email) with Customers, Sales Team, Vendors and Warehouses.
  • Analyze data to monitor performance and plan improvements and demand.
  • Develop new business opportunities, solve logistical problems and produce new solutions.
  • Process Return Merchandise Authorizations.
  • Assist in website updates.

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